@article{Dutta2026,
title = {Reducing Customer Abandonment Through the Characteristic Function of Two Queueing Games with Exponential Reneging,
author = {D. Dutta and M. K. Patel},
journal = {Indian Journal of Mathematics},
volume = {68},
number = {1},
year = {2026},
pages = {45--67},
issn = {0019-5324},
}